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If you would like to contact us - here are our details - we'd love to hear from you; with your opinion of our web site, products; in fact any suggestions to help us improve, will be gratefully received. (please be honest, we do not take offence)
singleportions
54 Pine Ridge
Northampton
NN3 5LL
UK
Please note, this is only an administration address, it is not a shop or a warehouse and we have no products on the premises that can be bought or collected. (this is the address to send UK cheques, UK Postal Orders, Returns (and Donations))(please do not make cheque/postal order payments to singleportions, but see the Finance / Security page (on left edge of this page) for pay details) - or just email us for help/info.
For your information, our products are stored in a dry, cool, smoke free, secure facility.
Help line .gif) 0843 030 0843 unfortunately, this is not an order line as we can only process orders through the Shopping Cart on our website and not over the phone - sorry. Should you need to ring us, be assured this number is a local rate charge for callers in the UK. If you're not in the UK, we suggest you use email.
As we do not sell by phone we are unable to quote prices on the telephone, we don't know them - sorry - email us and we'll look them up and answer with prices asap.
Our email address is: admin@singleportions.co.uk (click the email address on the left to write an email)
condiments4campers + singleportions + travelportions + condiments4camping + travelsizeportions + condimentsforcamping - are all trading names of singleportions.co.uk - which is registered at the above address
We have only 2 Rules regarding Customer Service :-
Rule # 1 - The complaining customer is always right.
Rule # 2 - When in doubt, refer to rule # 1.
PLEASE tell us, if anything, even the smallest thing, made you unhappy, even slightly unhappy, regarding anything, absolutely anything, that you think, we could improve.
We are not perfect, but we will fix anything that goes wong
VERY IMPORTANT - Once your order has been posted, via Royal Mail; we check the real cost of the postage against the amount you paid. We add the actual postage cost to our picking, packing, material, labour and transport cost of about £1.00 and deduct from the amount you were charged; if we find you have 'overpaid', we refund you the difference. We want you to continue buying from us and our prime concern is your full satisfaction. Please remember to email us with your questions, concerns or requests; we will always do our best.
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